Need help?
Magnus Engineered Equipment is committed to quality and 100% customer satisfaction. If the item you received is considered defective, please contact us at 440.942.8488 or info@magnusequipment.com with details of the product and the defect.
- Returns and exchanges are only accepted for defective items.
- All returns must have an RMA# from Magnus Engineered Equipment before returning. Any item without an RMA# will not be accepted. Please call 440.942.8488 to request an RMA#.
After we receive your item, our team of professionals will inspect it and process your refund or exchange if applicable.
Please reach out to our customer support team via the above contact information with any questions or concerns, and we will be happy to assist you.
You can find our full Terms & Conditions here.